AUM American Utility Management - A totally inept and badly managed utility billing firm in Oak Brook, Illinois.

Bloggers all over the United States are complaining to both BBB.org and on Blogger.com

Quotes:

"A totally inept and badly managed utility billing firm in Oak Brook, Illinois."

"AUM Remains In Chicago BBB Despite 60 Complaints?! "

"They leave behind 168 water meters which it is unlikely they will bother to remove."

"The phone line used to report usage has been disconnected, so now AUM has no further connection with our condo!"

"AUM has a poor track record, at last count they had 61 complaints (mostly billing issues) with the BBB for this rather small firm who only joined the BBB about 22 months ago. "


"Well, take for instance Feb 2008. It showed I used 700 or so gallons over the normal base of 3,000 and thus another charge for using this additional water. I was not at the condo a single day in Feburary, other months when I was in fact there never got over the base charge. So in effect by not being there and not using ANY water I was billed more than those months I was there and using water."

"A Victory over a pig headed company that took 8 months and YES - AUM Still Sucks!"

 

"AUM Run by Chimps????"